All sales are final. There are no refunds, exchanges or cancellations.
Prices on this site reflect the cost of obtaining premium seating. Prices listed on this site are higher than prices printed on actual tickets.
Tickets should be treated as cash – lost or stolen tickets cannot be reprinted, reissued or refunded
If your event is postponed or rescheduled – do not throw away your tickets! Your tickets are valid for the new date of the event, as announced by the promoter. There are no refunds, exchanges, or cancellations for rescheduled events.
If your event is officially cancelled (as announced by the performer, promoter, and/or venue,) and has not been postponed or rescheduled, you will be issued a store credit. The customer account will be issued a credit of the total amount originally charged, less shipping and handling fees. To receive store credit, the following terms must be met:
- Unused tickets must be returned, in original condition, to our office via FedEx or UPS shipping within five (5) business days after the expiration of the event date or five (5) business days after the announcement of cancellation – whichever occurs earlier.
- Store credit is good for six (6) months from the cancelled event date towards any future purchase with iTixx.
If you receive tickets that were not as ordered, the following steps must be taken for amendment of your order. Failure to complete any of these steps in the timeframes stated will result in forfeiture of further recourse on your behalf.
- Notify us within 72 hours of receiving incorrect tickets.
- Ship tickets via Overnight FedEx delivery to our office as instructed by an associate at the expense of iTixx.
- As soon as the tickets arrive at our office, arrangements will be made to ensure that your original order is fulfilled correctly.
iTixx is a privately owned personal service ticket package company specializing in procuring premium seating which at most times is higher than the price printed on the ticket. We are not affiliated with Ticket Master or any other venue or box office. Prices quoted on site reflect 5% cash discount. All sales are final - no refunds, cancellations, or exchanges. iTixx is not affiliated with any box office.